Frequently Asked Questions
Everything you need to know about Dalstrong culinary tools.
What materials are used in Dalstrong knives?
We utilize premium high-carbon steel sourced from Japan, Germany, and the USA, including AUS-10V and VG10, to ensure maximum edge retention and durability.
How long does shipping take for my order?
Standard shipping typically takes 3-7 business days within the continental United States. Expedited shipping options are available at checkout.
What is the Dalstrong return policy?
We offer a 120-day full money-back guarantee. If you are not completely satisfied with your purchase, you can return it for a full refund, no questions asked.
Do Dalstrong products come with a warranty?
Yes, all our knives and cookware come with a limited lifetime warranty against manufacturing defects to ensure you have the best experience in your kitchen.
How should I maintain and sharpen my Dalstrong knives?
We recommend hand-washing only and regular honing with a Dalstrong honing rod. For sharpening, we suggest using our premium whetstones to maintain the factory edge.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and interest-free installment plans via Afterpay or Affirm.